Textos completos:
Em Inglês: http://en.wikipedia.org/wiki/Corporate_performance_management
Em Português: http://pt.wikipedia.org/wiki/Business_Process_Management
===============
Business performance management (BPM) (or
Corporate performance management, Enterprise performance management,
Operational performance management) is a set of processes that help
organizations optimize their business performance. It is a framework for
organizing, automating and analyzing business methodologies, metrics, processes
and systems that drive business performance.[1]
BPM is seen as the next
generation of business intelligence (BI). BPM helps businesses make efficient
use of their financial, human, material and other resources.[2]
For
years, owners have sought to drive strategy down and across their organizations,
they have struggled to transform strategies into actionable metrics and they
have grappled with meaningful analysis to expose the cause-and-effect
relationships that, if understood, could give profitable insight to their
operational decision makers.
Now corporate performance management (CPM)
software and methods allow a systematic, integrated approach that links
enterprise strategy to core processes and activities. “Running by the numbers”
now means something as planning, budgeting, analysis and reporting can give the
measurements that empower management decisions.
====
“This is
more an inclusive list than an exclusive one. The above more or less describes
what a bank would do, but could also refer to a telephone company or similar
service sector company.”
Nenhum comentário:
Postar um comentário